Wherever used herein, the term “equipment” shall include any equipment rented from Cycling-Rentals. Cycling-Rentals, its agents, servants, and employees shall not be responsible for personal injuries or property damage, loss or delay incurred by any person arising out of the act of negligence of any direct or supplemental carrier or other person rendering any of the services or products being offered in these rentals; nor shall Cycling-Rentals be responsible for any injuries, death, damage, loss or delay in any means of transportation or by reasons of any event beyond the actual control of Cycling-Rentals, or of any agent or supplier, or due to force majeure. Renters follow any suggested itinerary at their own risk and agree not to hold Cycling-Rentals or Cycling Through the Centuries, lda. responsible for injury or death resulting from accidents. We strongly recommend the use of approved helmets whenever mounted on a bicycle. Helmets can be provided at no extra cost. The bicycles provided for use are in satisfactory operating condition and participants agree to use them at their own risk or call deficiencies to the attention of a company representative. Individual bike specifications are subject to change based on availability of replacement components. Instruction in the use, assembly and maintenance of bicycles will not be provided and participants affirm that they are competent and familiar with the use of a multi-speed bicycle.
(1) MAINTENANCE, TUNING AND RESPONSIBILITY
Although all our bikes are professionally serviced before dispatch, bicycles may need tuning or maintenance during the course of the rental period; such maintenance will be carried out at the renter's expense. Cycling Rentals will cover the cost of damages due to equipment failures beyond the renter’s control; i.e., damage occurred during transport or worn parts. Any deficiencies must be communicated to Cycling Rentals within 48 hours of receipt of the equipment. To be eligible for a refund on such parts and service, you must provide Cycling Rentals with a photo of the damaged or worn parts and an invoice for new parts or services. Cycling Rentals is responsible for structural deficiencies such as damaged frames, worn bottom brackets, suspension and wheel hubs. Cycling Rentals is not responsible for the following occurrences during bike rental:
gear tune ups / punctures / broken spokes / broken chains / broken derailleurs / broken drop-outs / wheel rim damage / torn saddles / stripped threads on pedal crank / damage beyond the control of Cycling Rentals and resultant of rider use or misuse.
If you are undertaking an unassisted bicycle tour, we strongly recommend that you have some basic bicycle maintenance knowledge. A list of the closest bike shops can be provided on request.
(2) RESPONSIBILITY FOR DAMAGE OR LOSS
Customer agrees he/she will return the equipment in the same good condition as when received, ordinary wear and tear accepted, and to repair and replace lost or stolen, damaged or broken bicycles or parts or to reimburse Cycling-Rentals for said equipment. Therefore, regardless of the party at fault, customer understands and agrees to be responsible for the theft or damage to said equipment.